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Shipping Policy

Last updated: Sept 26, 2025

🛑 Temporary Notice – U.S. Orders(Sept.26)

Canada Post has gone on strike again, marking the second strike this year. As a result, shipments to the United States will experience temporary disruptions and delays.

🛑 Temporary Notice – U.S. Orders

At YUMMI Vape, we want your shopping and delivery experience to be as smooth and transparent as possible. Please note that duties and tariffs are not included in your order total. According to our shipping policy, all duties are the responsibility of the customer.

1. Canada Post (with Zonos Duty & Tax System) – Assisted Clearance

  • Canada Post now uses the Zonos Duty & Tax system, which allows us to calculate duties and tariffs in advance.

  • When you choose Canada Post shipping, here’s how it works:

    1. We generate an official duty estimate through the Zonos system before shipping.

    2. We’ll collect this amount from you ahead of time.

    3. Once we receive the official customs invoice, we’ll pay the duties directly to customs on your behalf.

  • You’ll always see a clear duty breakdown from Zonos, so everything stays open and transparent.

  • Duty calculation here follows the Postal rate.

📎 For details, you can check the official Canada Post update here:
👉 Canada Post – Shipping to U.S. Duty Updates (Zonos)

2. UPS – Self-Clearance

  • If you’d rather handle duties yourself, we can ship via UPS.

  • Duties in this case are based on the Commercial rate.

  • UPS will contact you directly (phone or email) to arrange clearance and collect duties.

  • ⚠️ Please keep an eye on UPS notifications so you don’t miss important steps.

Heads up: Some customers reported that UPS charged duties but still returned shipments. If you get a duty request from UPS, please don’t pay right away—reach out to us first and we’ll help sort it out quickly.

3. Postal vs. Commercial Duty Examples

To make it clear, here’s a comparison of how duties differ under Postal (Canada Post/USPS) vs. Commercial (UPS) rates:

This way, you can easily decide which shipping option works best for you.

4. Compliance with U.S. Tariff Codes

  • All tariff codes we declare follow the official U.S. Harmonized Tariff Schedule (HTS).

  • You can always verify them yourself at:
    👉 https://hts.usitc.gov/

5. Summary – Your Choices

  • Canada Post/Zonos (Postal rate): We calculate and collect duties in advance, share the breakdown, and pay directly to customs. Stress-free and transparent.

  • UPS (Commercial rate): You handle duties directly with UPS. More control, but also more steps.

If you ever run into issues with duties or clearance, just get in touch with us right away. Our team will take care of it and make sure your order gets to you smoothly.


🛑 Temporary Notice – U.S. Orders（Sept.8）

Due to new U.S. tariff regulations, all courier companies (UPS, FedEx, DHL, etc.) are now required to collect customs duties and taxes before delivery.

📧 Customers must provide a valid email and phone number so that UPS can contact you for customs clearance. Failure to provide correct contact details may result in delivery delays or failed delivery.

💡 Please note:

  • UPS shipments to the U.S. are “duties/taxes payable upon delivery” (collect on delivery). Customers are responsible for contacting UPS and paying the customs duties directly in order to receive their package.

  • YUMMI VAPE is unable to prepay or handle customs duties on behalf of customers.

  • If an order has already been shipped and the customer refuses to pay customs duties/taxes, resulting in a rejected delivery and cancellation request, the original shipping cost plus the return shipping fee (2x courier charges) will be deducted from the refund.

  • If the customer provides an incorrect address or invalid contact information that prevents delivery, YUMMI VAPE will not be responsible for the failed delivery.

  • Currently, Canada Post (USPS) system has not been fully upgraded for U.S. customs duty collection. Therefore, Canada Post (USPS) shipping to the U.S. is temporarily unavailable until further notice.

  • 🎁 During the tariff period, U.S. free shipping threshold is reduced to $99 CAD (pre-tax). However, if the package is returned due to refusal of customs duties or failure to process delivery, shipping costs will be deducted before refund.

 

Free Shipping

  • Canada: Free shipping on orders over $79 CAD (pre-tax)

  • USA: Free shipping on orders over $99 CAD(pre-tax)

  • International Orders: Shipped via UPS or DHL.
    Please contact us before ordering.
    International deliveries may be subject to local customs duties and import regulations.
    Customers are responsible for customs clearance and any related fees.

 

Free Local Delivery Thresholds (Before Tax)

GTA Area: Free same-day delivery on orders over $59 CAD (placed before 4 PM on business days)

Montreal Area: Free next-day delivery on orders over $79 CAD (placed before 11:30 AM on business days)

Quebec City Area: Free next-day delivery on orders over $89 CAD (placed before 11:30 AM on business days)

 

Same-Day Delivery Areas & Cut-Off Times

 

GTA Orders (7 Days a Week)

Eligible areas: Newmarket, Aurora, Whitchurch-Stouffville, Richmond Hill, Vaughan, Markham, Toronto (all districts), Mississauga, Oakville

  • Place orders before 4 PM

  • Courier picks up at 4 PM

  • Delivered by 11 PM the same day
    📝 Tip: Order in the morning, receive in the evening!
    ⚠️ Avoid using office addresses due to evening delivery.

Pickering / Ajax

  • Order before 4 PM (Mon–Sun) for same-day delivery

  • Orders after 4 PM → delivered next day

Hamilton / Burlington

  • Tue/Thu/Sun: Order before 4 PM for same-day delivery

  • Other weekdays: Order before 11:30 AM for same-day dispatch
    🕒 Cut-off times vary by courier

Kitchener / Guelph / Waterloo

  • Wed/Sat: Order before 4 PM for same-day delivery

  • Other weekdays: Order before 11:30 AM for same-day dispatch

Brampton

  • Mon/Fri: Order before 4 PM for same-day delivery

  • Other weekdays: Cut-off is 11:30 AM

 

Milton / Oshawa

  • Only for weekdays, cut-off time is 11:30 AM.  
  • Note: Milton/Oshawa use different courier routes on different days.

Montreal/Quebec City Orders

  • Order before 11:30 AM (Mon–Fri)

  • Courier pickup at 12 PM

  • Sent to local Montreal hub and delivered next day
    🗓 Note: Friday orders deliver Monday (no weekend operations)

 

📌 Local Delivery Reminders

Incorrect Address

  • If a customer provides an incorrect or incomplete address, including a missing unit number for condos/apartments, this will result in a delivery failure.

  • A second delivery will require additional delivery fees.

  • If the courier calls and there is no answer, the delivery will be marked as failed.

Office Addresses

  • Please avoid using office addresses.

  • Our standard local delivery schedule is order cut-off at 4:00 PM, with delivery between 6:00 PM–11:30 PM.

  • Office buildings often close before this delivery window, and we cannot guarantee successful delivery in such cases.

  • Customers with office addresses may leave an order note requesting next-day delivery between 10:00 AM–5:00 PM.

Default Delivery Method

  • For the best shopping experience, if your address is within the local delivery zone, we will automatically select local delivery.

  • If you prefer postal shipping, please select “Shipping” at checkout or leave a note requesting mail delivery.

  • For the fastest delivery, please choose Local Delivery.

GTA Delivery (Greater Toronto Area)

  • Fleet Now: Orders are picked up at 4:00 PM and delivered between 6:00–11:30 PM, available 7 days a week.

  • Flash Bird: Orders are picked up at 11:30 AM and delivered the same afternoon to evening within GTA and nearby areas. Delivery to office buildings is not guaranteed before office closing hours. Service available Monday–Friday.

Montreal & Quebec City Delivery

  • Deliveries are handled by Flash Bird, available Monday–Friday.

  • If you are not at home or unable to sign, you may leave a note at checkout to choose postal shipping instead.

If You Are Not Home

  • If you are not at home during delivery, you may contact the courier to leave the package in a safe location (e.g., concierge, mailbox, or a designated spot).

  • Couriers do not carry packages upstairs.

  • If you require accessibility assistance, please leave a note with your order.

  • The courier will leave the package as instructed and provide a photo confirmation via email or SMS. Once the photo is sent, the delivery is considered successfully completed.

  • Requesting a next-day reschedule after a delivery attempt will incur extra charges.

Package Theft or Missing Packages

  • Once a package is confirmed delivered with a photo, responsibility is transferred to the customer.

  • If a package goes missing afterward (e.g., due to long absences from home or unsuitable drop-off instructions), it will be considered a porch theft.

  • In such cases, we recommend checking your home CCTV, contacting your building concierge, and filing a police report.

Travel Plans

  • If you have travel plans or will be away from home, please order in advance.

  • You may contact us to arrange delivery based on your preferred method and expected return date, or specify your desired shipping date at checkout.

Service Limitations

  • No cash on delivery.

  • No in-store pickup available.

  • Delays may occur during severe weather, holidays, or peak seasons.

🔄 Order Processing & Tracking

  • Orders processed within 3–5 business days

  • You will receive a tracking email or SMS once shipped

  • Tracking may take 1–3 business days to update

📫 Address & Delivery Disclaimers

  • Providing a correct address is the buyer’s responsibility

  • Contact us immediately at service@cvdtech.ca for address corrections before dispatch

  • After dispatch, changes must be made through the courier

  • YUMMI Vape is not liable for delays, lost, or stolen parcels after handoff

🚫 Lost / Stolen / Returned Packages

  • If tracking shows “delivered” but you didn’t receive it → contact the courier first, then reach out to us

  • Condo deliveries may go to reception/mailroom

  • Missing unit numbers = failed delivery or return

  • Customer is responsible for return shipping on eligible returns (see our Refund Policy)

📍 Postal Code Coverage

GTA Service Area:
Postal codes beginning with L1, L3, L4, L5, L6, L7, L8, L9, and M1–M9

Montreal Service Area:
Postal codes beginning with H1–H9 and selected J4–J7 prefixes

Quebec City Service Area:
Postal codes beginning with G1–G2, G6, G8–G9 (specifically: G1G, G1H, G1J, G1K, G1L, G1M, G1N, G1P, G1R, G1S, G1T, G1V, G1W, G1X, G2B, G2C, G2K, G6W, G8T, G8Y, G8Z, G9A)

📩 Contact Us

For any shipping-related concerns, please email us at:
📧 service@cvdtech.ca